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Policies Terms & Conditions All orders placed with Szita Technologies constitute the acknowledgment and acceptance of all conditions listed below. For the purposes of this agreement, the term "the company" is meant to represent Szita Technologies. This document supersedes all previous company terms and policies. Szita Technologies reserves the right to make changes to company terms and policies at any time, and without warning. Szita Technologies also reserves the right to make changes and/or modifications in pricing structure at any time, and without warning. The information presented on Z-Xtreme.com is for informational use only. Szita Technologies will not be held liable for any misuse of this information or for any action resulting from it's use or misuse. Sales Policy The following company terms and policies apply to each customer of Szita Technologies and to each user of the Z-Xtreme.com website. Your purchase from Szita Technologies and/or your use of the Z-Xtreme.com website constitutes your agreement with these company terms and policies. All parts shall remain the property of Szita Technologies until paid for in full. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product Images may be shown with optional items that are sold separately. Errors in pricing are not the responsibility of Szita Technologies. In every case, efforts are made to ensure customer satisfaction with all Szita Technologies products. No guarantee is made regarding the availability of products sold by the company. All parts, including new and used products, are sold on a first-come first-served basis. All invoices must be paid in full before shipment of any part listed on the invoice. All sales are to be prepaid by cashiers check, money order, credit card, or bank draft before shipment. COD shipments are NOT accepted! Sales Tax Liability: Texas state sales tax is payable on all products shipped to a Texas address. Labor and shipping charges are exempt from Texas state sales tax. All customers are required to pay Texas State sales tax unless the purchaser requests an exemption for resale and is the valid holder of an automotive related tax resale license. All customers who request an exemption for resale must provide an approved resale certificate to be kept on file with Szita Technologies. In the event that an order placed on the web does not calculate sales tax and the order is being shipped to a Texas address, Szita Technologies will calculate the sales tax when the order is processed. There will be no notification made regarding the adjustment of the total amount of the order reflecting sales tax. Payments Accepted: Szita Technologies accepts the following as payment: VISA, MasterCard, Discover, American Express, and eChecks via PayPal ONLY. Szita Technologies also accepts: Certified Checks, Money Orders, and Bank Wire Transfers. Personal checks are subject to a $25 return check fee. Collection costs and any other associated costs will be paid by the customer if a check is returned for any reason. All credit card orders can only be shipped to a verified billing address. Credit card orders will not be shipped until all information are verified and matched. All other orders will not be shipped until payment has been received in full. All unpaid orders will be cancelled after 30 calendar days. Credit card fraud will be investigated and prosecuted to the full extent of the law. Szita Technologies reserves the right to decline a form of accepted payment from any customer at any time Shipping Policy: Szita Technologies utilizes several shipping carriers and has the capability to ship worldwide. Most orders are shipped via FedEx Express Saver, delivery in 3 business days. FedEx provides a tracking number as well as insurance against damage. I will need your full name, address, and phone number in order to calculate the shipping charges for you. International orders are shipped via USPS Airmail Parcel Post, delivery in 4 to 10 days. Larger items and/or items weighing over 150 pounds are shipped by freight service and arrangements will have to be made for customer pickup. Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. Szita Technologies reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). Szita Technologies will NOT use 3rd party shipping accounts for shipments under any circumstances. Customers must prepay all shipping costs. Shortage claims must be made within 5 calendar days of receipt date. If you have received an incorrect item due to our error, you must notify us within 7 calendar days of the invoice date. We will then send a "call tag" to pick up the product with no cost to you, and immediately ship the correct product to you. At this time we will bill your charge card for this product and upon receipt of the incorrect product, credit your account. Szita Technologies is not responsible for damaged or lost shipments. All claims for damages which occurred during shipment must be made directly with the shipping carrier at the time of delivery to the consignee. Szita Technologies is not responsible for, and will under no circumstances, be held liable for the condition of merchandise once the shipping carrier has accepted delivery of the merchandise from Szita Technologies. Szita Technologies makes every effort to package merchandise with adequate protection so as to prevent damage during shipment. However, Szita Technologies will not be held liable for damages incurred as a result of packaging failure. All shipments are insured for the invoiced amount, and extra insurance is available at customer request and at customer expense. Szita Technologies will not be held liable for delays or damages, consequential or otherwise, resulting from damaged, delayed, or incorrect shipments. It is the responsibility of the recipient to note any damage immediately and report such damage to the shipping carrier directly. Szita Technologies cannot initiate any claims with the carrier. Please keep all shipping cartons and all packing materials for carrier inspection. An incorrect address will lead to delayed or sometimes lost shipments. It is the responsibility of the customer to ensure that we ship to the correct address. All packages are shipped to the address exactly as we are given it. Extra handling fees are the responsibility of the recipient and the customer will be billed these charges if an incorrect address is given. Minimum shipping & handling fees apply to all shipments. International shipments often require extensive amounts of paperwork for clearing US customs, filing US export declarations, and preparing Census Bureau documentation. Therefore, shipping & handling fees are substantially higher for these shipments. Shipping & handing fees and shipping costs are never refundable under any circumstances. Any refused shipments sent back to Szita Technologies does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Szita Technologies for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 20% restocking fee on all products shipped. Return Policy: No returns or exchanges are accepted unless a defect is found to be the responsibility of production. All returns arranged with management are subject to a 20% restocking fee, must accompany the original invoice, and must be made within 7 calendar days of receipt. All returns are subject to, but not limited to, tests of metallurgical strength, X-ray inspection, structural inspections and independent tests from specialized sources. Shipping and handling charges are not refundable. All returns must be approved in advance; moreover, any return sent by UPS, FedEx, or the USPS will be declined if prior authorization is not given. Any customer allowed to exchange in-stock parts purchased from Szita Technologies will be subject to a 2-for-1 exchange policy. For example, if a customer originally purchased $300 worth of in-stock products from Szita Technologies, he/she must make an offsetting order of at least $600 in order to make the exchange. All authorized return merchandise must be new, unused, unopened, and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write the number clearly on the outside of your returning package and tag the item(s) inside with your name and R.A. Number. Szita Technologies must receive the return within 10 calendar days after the R.A. Number has been issued. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. A refund, exchange, or core return will not be considered until all relevant items, hardware, and accessories have been returned to Szita Technologies. Original shipping and handling charges are not refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the customer. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact telephone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation. All approved refunds will be paid either by a Szita Technologies company check, credit card credit, or store credit, to be determined by Szita Technologies. All custom orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Szita Technologies will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items. No cancellations on items that are delayed or backordered, damaged in transit, or incorrectly shipped by the manufacturer. All cancellations are subject to a minimum 20% cancellation fee (some manufacturers charge higher percentages, when this occurs, the higher percentage will be applied.) Used Parts: Used parts are sold as-is without any warranty of any kind, either expressed or implied. There is no guarantee made as to the condition of used parts, as many times their exact condition is unknown. Customer assumes all risks connected with the purchase, installation, or use of used parts sold by Szita Technologies. Szita Technologies will not be held liable for any delays or damages, consequential or otherwise, incurred as a result of the sale, installation, or use of used parts. No guarantees or returns on used parts. All used parts are sold as-is. Warranty Policy: Szita Technologies makes no warranty on items sold, whether expressed or implied. No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by Szita Technologies is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts. Check your state and local laws regarding the use on any parts. It is the customer's responsibility to retain any and all invoices and warranty paperwork for their record and warranty claims. Notice of Legal Disclaimer: All products sold or installed by Szita Technologies are intended for high performance, racing, and off-road use only. Due to the nature of such parts, the unusual stresses placed upon them, and the fact that we cannot control how they are installed (except those items installed by Szita Technologies) or used, there is no warranty of any kind on any Szita Technologies product. Szita Technologies expressly disclaims any warranty, either expressed or implied, including all warranties of merchantability or fitness for a particular purpose. Szita Technologies also disclaims any other obligation or liability as a result of products sold and/or installed or any service provided. No representations have been or will be made to the buyer regarding Szita Technologies products, including, but not limited to, their quality or performance. Szita Technologies shall not be held liable for any damages caused by a defect or failure of parts manufactured, sold, and/or installed. The company shall not be responsible for any damages, consequential or otherwise, arising from any cause whatsoever. Szita Technologies will not be responsible for labor, transportation, or any other related costs incurred as a result of any part failure or defect. All engine modification components, except those that are exempt, have been designed and are intended for off-highway application. These components are legal for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of these parts may void the warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public roads and highways. The purchaser assumes all risks and expenses relating to unlawful vehicle operation on public roads. Szita Technologies shall not be held liable for unlawful vehicle operation. Szita Technologies is not responsible for any damages to persons and/or property while located at our facility or while under the care or direction of authorized employees or agents of the company. Szita Technologies along with its employees or agents, will not be held liable for damages, consequential or otherwise, to vehicles left at our facility or under our care and/or operation. It is the responsibility of the customer and/or vehicle owner to maintain adequate insurance coverage while the vehicle remains at our facility or under our care. The company is not responsible for acts of vandalism, theft, weather, fire, or any other reason that may cause damage to a customer's vehicle. In the course of executing a work order, it may be required to test drive customer vehicles. It is the responsibility of each customer to maintain valid and current State registration and inspection documentation for the vehicle when under the care of Szita Technologies. Proof of such registration and inspection must be kept with the vehicle at all times, along with valid proof of adequate insurance. The customer will be responsible for payment of any fines, fees, or legal costs incurred as a result of failure to maintain current insurance coverage, State registration, or vehicle inspections for the vehicle. Each and every customer of Szita Technologies, voluntarily makes and grants this waiver and assumption of risk in favor of Szita Technologies for the opportunity to utilize the facilities, equipment, materials, and any other asset of the company; and/or to engage in activities or gatherings sponsored by the company; and/or to utilize the labor and materials supplied by Szita Technologies for use in a motor vehicle. The customer will hereby waive and release any and all claims whether in contract or of personal injury, bodily injury, property damage, damages, losses, and/or death that may arise from aforementioned use or receipt. Customer understands and recognizes that there are certain risks, dangers, and perils connected with the installation and use of high performance, racing, or off-road parts. It is fully acknowledged that these risks are understood at the time of purchase. All efforts are made to ensure the accuracy of the information presented on this website, however, Szita Technologies reserves the right to make changes in information and/or pricing at any time, and without notice. Current prices and company policies supercede any past prices or policies. Szita Technologies is not responsible for any damages resulting from the misapplication of information presented on this website, or for typographical errors. All claims involving Szita Technologies are to be governed by the laws of the State of Texas. This Internet website is to be governed by the laws of the State of Texas. Thank you!
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